Troubleshooting

Common issues and how to fix them.

AI Generation Issues

AI Not Responding

Symptoms: No response after sending message

Solutions:

1. Check your internet connection
2. Refresh the page
3. Try again in a few seconds
4. Check if you have credits remaining (if applicable)

Code Not Generating

Symptoms: AI responds but no code appears

Solutions:

1. Ensure you're in Build mode (not Chat mode)
2. Check browser console for errors
3. Try a more specific prompt
4. Refresh and try again

Incomplete Code

Symptoms: Code generation stops mid-way

Solutions:

1. Ask AI to "continue" or "finish the code"
2. Break request into smaller parts
3. Check if you hit token limit

Preview Issues

WebApp Preview Not Loading

Symptoms: Blank preview or loading forever

Solutions:

1. Check browser console for JavaScript errors
2. Verify no syntax errors in generated code
3. Click refresh button in preview
4. Try opening in new tab

Mobile Preview Not Connecting

Symptoms: QR code doesn't work or app won't load

Solutions:

1. Ensure device and computer are on same WiFi network
2. Update Expo Go app to latest version
3. Try scanning QR code again
4. Restart Expo Go app
5. Check firewall isn't blocking connection

Extension Preview Not Working

Symptoms: Extension features not functioning

Solutions:

1. Check manifest.json is valid
2. Verify permissions are correct
3. Look for errors in background script console
4. Try loading as unpacked extension in Chrome

Export Issues

GitHub Export Failing

Symptoms: Can't push to GitHub

Solutions:

1. Verify GitHub token is valid
2. Check repository permissions
3. Ensure repository name is unique
4. Try creating repository manually first

Download Not Working

Symptoms: ZIP file won't download

Solutions:

1. Check browser download settings
2. Disable popup blocker
3. Try different browser
4. Check available disk space

Integration Issues

Supabase Connection Error

Symptoms: Database operations failing

Solutions:

1. Verify Supabase URL and anon key are correct
2. Check RLS policies allow operation
3. Verify user is authenticated (if required)
4. Check Supabase dashboard for errors

Stripe Not Working

Symptoms: Payments failing

Solutions:

1. Verify API keys are correct (test vs live)
2. Check webhook endpoint is accessible
3. Verify webhook secret matches
4. Test with Stripe test cards first

Authentication Issues

Can't Log In

Symptoms: Login fails or redirects incorrectly

Solutions:

1. Clear browser cache and cookies
2. Check email/password are correct
3. Verify email is confirmed
4. Try password reset

Session Expired

Symptoms: Logged out unexpectedly

Solutions:

1. Log in again
2. Check if cookies are enabled
3. Verify not using incognito mode

Performance Issues

Slow Generation

Symptoms: AI takes long time to respond

Solutions:

1. This is normal for complex requests
2. Break into smaller requests
3. Use Chat mode for quick questions
4. Upgrade to Plus/Ultra for priority queue

Preview Laggy

Symptoms: Preview is slow or unresponsive

Solutions:

1. Close other browser tabs
2. Refresh preview
3. Check for infinite loops in code
4. Optimize images and assets

Error Messages

"Insufficient Credits"

You've run out of AI credits.

Solutions:

• Wait for credits to refill (free tier)
• Upgrade to paid plan
• Use your own OpenRouter API key

"Storage Limit Reached"

Project files exceed storage limit.

Solutions:

• Delete unused files
• Optimize images
• Remove large dependencies
• Upgrade plan for more storage

"Rate Limit Exceeded"

Too many requests in short time.

Solutions:

• Wait a few minutes
• Upgrade plan for higher limits
• Batch multiple changes into one request

"Invalid API Key"

Integration API key is incorrect.

Solutions:

• Double-check API key
• Verify key has correct permissions
• Regenerate key if needed
• Check for extra spaces

Still Having Issues?

Open a support ticket on our Discord community — our team will help you directly.